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TERMS & CONDITIONS

Terms and Conditions

PROMO TERMS & CONDITIONS

  • “Promo Code” means a code that must be entered at checkout on online transactions in order to receive a discount or benefit.
  • Each promo code is subject to (a) the specific terms and conditions stated on the promo code offer and (b) these general promo code terms and conditions. In the event of any inconsistency, the former prevails.
  • Not redeemable for cash and cannot be used to purchase gift cards.
  • Valid for qualifying purchases made on Jurlique.com.au.
  • Must be redeemed within the validity period.
  • Not redeemable on gift sets, sets, bundles, sale items, gift card purchases and spa treatments unless expressly stated otherwise.
  • Cannot be applied to previously placed orders or products not in stock at the time of purchase. No rainchecks.
  • Discounts are applied prior to shipping, handling and sales tax charges.
  • Promo codes cannot be combined with other offers and can only be redeemed once per customer unless otherwise stated.
  • Not transferable or redeemable for cash or credit.
  • To apply a promo code, you must enter it at checkout prior to completing the order.
  • Ongoing offers are subject to change without notice.

VOUCHER TERMS & CONDITIONS

  • “Voucher” means a voucher that must be presented instore to redeem a specified discount or benefit.  
  • Vouchers (“Vouchers”) are subject to (a) the specific terms and conditions stated on the Voucher; and (b) these general Voucher terms and conditions. In the event of any inconsistency, the former prevails.
  • Not redeemable for cash and cannot be used to purchase gift cards.
  • Must be redeemed within the validity period.
  • Must be used in one transaction. May only be redeemed once, unless expressly stated otherwise.
  • Not redeemable on gift sets, other sets, limited edition items or sale unless expressly stated otherwise.
  • Cannot be applied to previously placed orders or products not in stock at the time of purchase. No rainchecks.
  • If no expiry date is stated on the Voucher, Vouchers will expire 3 months from the date of issue.
  • Voucher must be surrendered in store upon redemption.
  • If purchase exceeds the Voucher amount, the balance must be paid by other available payment options.
  • Expired Vouchers are not redeemable and voucher amounts will not be refunded or credited when expired.
  • Defaced, mutilated, altered, lost or stolen Vouchers will not be replaced, refunded or redeemed.
  • Jurlique does not accept any responsibility for lost or stolen Vouchers.
  • Jurlique reserves the right to verify the identity of the bearer and to change the terms of use at any time without notice.

 


GIFT CARD TERMS & CONDITIONS

  • “Gift Card” means an electronic or physical card that has prepaid currency loaded onto it to be spent on Jurlique product in accordance with these terms and conditions.
  • Physical gift cards may be redeemed at Jurlique concepts store in Australia. Online gift cards are not currently available on jurlique.com.au.
  • The value of the gift card includes GST.
  • Not redeemable for cash and cannot be used to purchase other gift cards or other tender. Cannot be exchanged.
  • Gift cards will expire 36 months from the date of issue, unless expressly stated otherwise.
  • If purchase exceeds the gift card amount, the balance must be paid by other available payment options.
  • Must be redeemed within the validity period.
  • Physical gift cards must be surrendered upon redemption in full.
  • Expired gift cards are not redeemable and gift card amounts will not be refunded or credited when expired.
  • We reserve the right to cancel any gift card for any reason at any time without notice. In such instances we will elect to provide a refund or a replacement gift card.
  • Gift cards are treated like cash. Defaced, mutilated, altered, lost or stolen vouchers will not be replaced, refunded or redeemed.
  • We reserve the right to correct the balance of your gift card if we believe that a clerical or accounting error has occurred.
  • Jurlique does not accept any responsibility for lost gift cards.
  • Jurlique reserves the right to verify the identity of the bearer and to change the terms of use at any time without notice.

TERRACYCLE TERMS & CONDITIONS

Jurlique Recycling Program discount available on the return of empty Jurlique packaging at Jurlique standalone stores only. 10% discount applied to one product for each item of empty packaging returned for recycling. Discount is valid on full price products storewide. Excludes purchase of Gift Sets, Gift Vouchers, Limited Editions and Treatments. Not to be used in conjunction with any other offer.


BIRKENHEAD OUTLET CONDITIONS OF SALE AND RETURNS POLICY

BIRKENHEAD OUTLET CONDITIONS OF SALE

Products are Sold ‘As Is’

Please note that the products in this outlet store may have a shorter shelf life than products sold in other Jurlique stores so please check the expiry date prior to purchase as all products are sold on an ‘as is’ basis.

$1,000 Purchase Limit

We would like to give all Customers the opportunity to purchase discounted Jurlique products so you may only purchase a maximum of 3 units of any one product at any time and the total amount of any one transaction must not exceed $1,000.


SUPERMOON JUNE GIVEAWAY

CONDITIONS OF ENTRY

1. Participation in this promotion is deemed acceptance of these terms and conditions.
2. The Promoter is Jurlique International Pty Ltd located at Level 7, 227 Elizabeth St, Sydney 2000 NSW (Promoter).
3. This competition is open to everyone globally where Jurlique can be shipped*. Directors, management, employees, officers and contractors (and their immediate families) of the Promoter or of the agencies or companies associated with this Promotion are ineligible to enter. Entrants must be 18 years and over.
4. The competition commences on 13 June 2022 at 9AM and concludes on 17 June 2022 at 11.59PM (Promotional Period). All times are AEST.

HOW TO ENTER

5. To enter, participants must, during the Promotional Period, Comment and tag 2 friends in the competition post on Jurlique’s Instagram page. They must also follow @Jurlique.
6. Winners will be drawn on 20 June 2022 at 5PM AEST at the Promoter’s office and contacted within 24 hours.
7. Winner will be notified by Instagram Direct Message.
8. If the prize is not claimed by 12AM AEST on 20 July 2022, the winner’s entry will be deemed invalid and the Promoter reserves the right to conduct further judging at midday on 20 July 2022 at the same location as the original judging as are necessary to distribute the prize.
9. If any redrawn prize is not claimed by 12AM on 20 August 2022, the prize will be forfeited.

PRIZE

10. We are giving one (1) person the chance to win the Ultimate At-Home Skin Ritual which includes the Radiant Skin Foaming Cleanser 80g, Exclusive Edition Activating Water Essence+ 150mL, Rosewater Balancing Mist 100mL, Nutri-Define Supreme Eye Contour Balm 15mL, and Nutri-Define Supreme Restorative Rich Cream. They will also win a personalised Astrology Oracle Chart Reading based on their Birth Chart by Cosmic Cures which is valued at 65 GBP (112 AUD). The total value of the prize pack is $524 AUD.

OTHER

11. The Promoter reserves the right to verify the validity of entries (including an entrant’s identity, age and place of residence) and to disqualify any eligible entrant where the Promoter believes that the entry or the entry process has been tampered with or where any entry has been submitted not in accordance with the Terms and Conditions.
12. The Promoter accepts no responsibility for any lost, late, misdirected claims or correspondence due to incorrect entrant information.
13. The Promoter collects entrants' personal information in order to conduct the promotion. If the information requested is not provided, the entrant may not be able to participate in the promotion. All personal information collected will be dealt with in accordance with the relevant local privacy laws and the Promoter’s Privacy Policy, which can be viewed at www.jurlique.com.au. The Promoter will not disclose this information to anyone other than contractors who provide services to the Promoter for the purposes of conducting this promotion unless compelled or permitted by law. The contact details of the winning entry may be passed onto a third party for prize notification and fulfilment.
14. If the prize is unavailable, the Promoter, in its discretion, reserves the right to substitute the prize with a prize to the equal value and/or specification, subject to any written directions from a regulatory authority.
15. The Promoter reserves the right, at its sole discretion and without notice, to cancel, modify or suspend these terms and/or this promotion in whole or in part, including, but not limited to in the event of fraud, technical or other difficulties or if the integrity of the Promotion is compromised, subject to any written directions from the various lottery departments and without liability to the participant.
16. The prize (including any unused portion of the prize) cannot be assigned, transferred, redeemed for cash, or substituted except by the Promoter who may at its sole discretion, subject to the relevant state authorities, substitute any prize with one of comparable value if the advertised prize is or becomes unavailable for any reason. The Promoter will not replace any lost or stolen prizes, or take responsibility for any broken products in the delivery of the product or after it has been delivered. It is not the responsibility of the Promoter to insure any products.
17. Entrants consent to the Promoter using the entrant’s name, likeness, image and/or voice in the event that they are a winner (inc. photograph, film, and/or recording of the same) in any media for an unlimited time without notice or remuneration for the purpose of promoting this competition.
18. To the extent permitted by law, the Promoter (including its officers, employees and agents) and its associated agencies and companies will not be liable for any loss (including, without limitation, direct, indirect, special or consequential loss, or loss of profits), expense, damage, personal injury or death which is suffered or sustained (whether or not arising from any person's negligence) in connection with this Promotion or accepting or using any prize.
19. This Promotion is in no way associated with Meta.

*shipping locations as follows: Australia, New Zealand, Cyprus, Greece, Malta, Ukraine, China, Hong Kong, Japan, Denmark, Netherlands, US, UK, Taiwan, Singapore, Thailand


RECEIVE A RENEWED RADIANCE RITUAL GWP WHEN YOU SPEND $120*

*Available while stocks last. One gift per customer. Offer must be made in one transaction. Excludes sales items, gift sets, gift cards and treatment services. Offer is not valid in conjunction with any other offer. If one or more of the purchased items are returned, the gift must also be returned, or its value will be deducted from the refund. Available at Jurlique standalone stores (excluding Birkenhead Point) and jurlique.com.au.
^Valued by Jurlique based on RRP of full sized products.


SELF-CARE DAY GIVEAWAY

Conditions of Entry
1. Participation in this promotion is deemed acceptance of these terms and conditions.
2. The Promoter is Jurlique International Pty Ltd located at Level 7, 227 Elizabeth St, Sydney 2000 NSW (Promoter).
3. This competition is open to all Australian residents. Directors, management, employees, officers and contractors (and their immediate families) of the Promoter or of the agencies or companies associated with this Promotion are ineligible to enter. Entrants must be 18 years and over.
4. The competition commences on 24 July 2022 at 9AM and concludes on 31 July 2022 at 11.59PM (Promotional Period). All times are AEST.

How to enter
5. To enter, participants must, during the Promotional Period, Comment and tag 2 friends in the competition post on Jurlique’s Instagram page. They must also follow @Jurlique. Participants get bonus entries if they also comment on their favourite Self-Care Masterclass through the week.
6. Winners will be drawn on 1 August 2022 at 5PM and contacted within 24 hours.
7. Winner will be notified by Instagram Direct Message.
8. If the prize is not claimed by 12AM on 1 September 2022, the winner’s entry will be deemed invalid and the Promoter reserves the right to conduct further judging at midday on 1 September 2022 at the same location as the original judging as are necessary to distribute the prize.
9. If any redrawn prize is not claimed by 12AM on 1 October 2022, the prize will be forfeited.

Prize
10. We are giving 1 person the chance to win Jurlique’s Body + Aromatherapy range.
11. The products include: Rose Body Oil (100mL), Lemon Body Oil (100mL), Lavender Body Oil (100mL), Smoothing Body Exfoliating Gel (200mL), Softening Shower Gel Rose (300mL), Softening Body Lotion Rose (300mL), Calming Shower Gel Lavender (300mL), Comforting Blend Essential Oil (10mL), Balancing Blend Essential Oil (10mL), Calming Blend Essential Oil (10mL), Revitalising Blend Essential Oil (10mL), Harmony Blend Essential Oil (10mL).
12. The total value of the prize is: $500 AUD.

Other
13. The Promoter reserves the right to verify the validity of entries (including an entrant’s identity, age and place of residence) and to disqualify any eligible entrant where the Promoter believes that the entry or the entry process has been tampered with or where any entry has been submitted not in accordance with the Terms and Conditions.
14. The Promoter accepts no responsibility for any lost, late, misdirected claims or correspondence due to incorrect entrant information.
15. The Promoter collects entrants' personal information in order to conduct the promotion. If the information requested is not provided, the entrant may not be able to participate in the promotion. All personal information collected will be dealt with in accordance with Australian privacy laws and the Promoter’s Privacy Policy, which can be viewed at www.jurlique.com.au. The Promoter will not disclose this information to anyone other than contractors who provide services to the Promoter for the purposes of conducting this promotion unless compelled or permitted by law. The contact details of the winning entry may be passed onto a third party for prize notification and fulfilment.
16. If the prize is unavailable, the Promoter, in its discretion, reserves the right to substitute the prize with a prize to the equal value and/or specification, subject to any written directions from a regulatory authority.
17. The Promoter reserves the right, at its sole discretion and without notice, to cancel, modify or suspend these terms and/or this promotion in whole or in part, including, but not limited to in the event of fraud, technical or other difficulties or if the integrity of the Promotion is compromised, subject to any written directions from the various lottery departments and without liability to the participant.
18. The prize (including any unused portion of the prize) cannot be assigned, transferred, redeemed for cash, or substituted except by the Promoter who may at its sole discretion, subject to the relevant state authorities, substitute any prize with one of comparable value if the advertised prize is or becomes unavailable for any reason. The Promoter will not replace any lost or stolen prizes, or take responsibility for any broken products in the delivery of the product or after it has been delivered. It is not the responsibility of the Promoter to insure any products.
19. Entrants consent to the Promoter using the entrant’s name, likeness, image and/or voice in the event that they are a winner (inc. photograph, film, and/or recording of the same) in any media for an unlimited time without notice or remuneration for the purpose of promoting this competition.
20. To the extent permitted by law, the Promoter (including its officers, employees and agents) and its associated agencies and companies will not be liable for any loss (including, without limitation, direct, indirect, special or consequential loss, or loss of profits), expense, damage, personal injury or death which is suffered or sustained (whether or not arising from any person's negligence) in connection with this Promotion or accepting or using any prize.